IT Support and Help Desk Training | IT HelpDesk Course

Do you aspire to advance your career in Information Technology? Are you looking to establish a solid foundation for your IT career? You’ve come to the right place! Wondering why? This video will serve as a valuable guide for you.

Becoming an IT specialist necessitates starting from the basics. You need to master computers and everything related to information technology: understanding how they function, installing operating systems like Windows on machines, facilitating their communication, managing them effectively, and troubleshooting hardware-related issues. Simultaneously, it’s crucial to learn how to manage users within a network, including handling user accounts, permissions, passwords, and access through Active Directory.

These are some of the topics that we will cover in this course. We will delve into configuring your lab, setting up Domain Controllers, configuring networks, using Active Directory Users and Computers, implementing Group Policy, managing disks, and honing your computer troubleshooting skills.

This video tutorial will focus more on practical applications and less on theoretical concepts.

The training is structured starting from the most fundamental knowledge required for installing, configuring, and managing Windows Server and Client Operating Systems.

Given that over 90% of the course content involves practical training, I strongly encourage you to have a test PC with virtualization software installed. This will enable you to apply and practice everything we explore in this video.

The training guidelines for this video will be as follows:

1. Course Introduction

2. How to Configure Your Lab

3. Network Management

4. Active Directory

5. Group Policy

6. Using Windows 11 & Windows 10

7. Remote Connection

8. How to Troubleshoot Computer Problems