Advance IT Troubleshooting for IT Support Professional

We'll discuss the added sections, which we gonna learn in this course.

How to enable Hyper-V to prepare a test lab to run multiple test systems and practice without any worry.

How to create Virtual Machine (VM) on Hyper-V. So that you may test easily and in case of Windows get corrupted, you may revert in back date within 5 minutes.

How you can get free Windows OS image for testing by Microsoft.

Install Windows 10 on a Hyper-V virtual machine.

You can make any USB disk bootable to load the Windows setup with GUI tool.

You can follow mentioned steps to make any USB disk bootable by command line without any additional tool.

You can access the boot menu when system start, and you need to press ‘Esc’ or Delete button when you see system manufacture Logo (HP, Lenovo, or Dell)

Get Hyper-V Basic interface knowledge to operate.

You'll get to learn how you may increase Virtual memory and virtual HDD size of Hyper-V virtual machine.

What is the use and benefit of Hyper-V snapshot and how to use

You'll be able to fix Stuck windows service issue without reboot system

Many times you’ll get the below Not Responding error window. When a specific application or Windows window stop responding. so you can fix this without Reboot the system or server.

There are a number of reasons when you need to logoff a user from a Client or Remote Desktop Server Forcefully.

You may utilize the power of PowerShell to logoff a user from multiple systems remotely.

How to avoid delay and forcefully let Windows client to download new policy from domain controller.

I'll show you how you may fix domain trust issue like "There are Currently No Logon Servers Available to Service the Logon Request" and "The trust relationship between this workstation and the primary domain failed" without rejoin in Domain and reboot client system.

How to monitor current CPU, Memory, Hard disk & Network utilization by using Task Manager & Resource Monitor tool.

How to find high resources utilize process and kill to free space.

How to check the last system Uptime and request user to reboot if not recently rebooted.

Get all installed applications list and uninstall which not in use.

The Disk Cleanup utility is an inbuilt tool in Windows and used to remove unwanted temporary internet and system files, old setup and Windows updates, and from many areas to free space on the hard disk.

I'll show you how and why you should use a small free tool TreeFree Size to get easily find large folders or subfolders in the Windows Explorer-like tree view with folder size. Which feature is not available in Windows Explorer.

You can speed up the booting and shutdown process time by disabling unwanted third-party startup applications, which get started automatically with windows startup.

You can speed up the booting and shutdown process time by disabling unwanted third-party startup Services, which get started automatically with windows startup.

• Create Virtual Machine for Server 2019

• Install Windows Server 2019

• Rename System Name

• Server Manager Introduction

• Install Active Directory Role

• Promote Active Directory Domain Controller

• Set Static IP Address

You'll create virtual machine on Hyper-V for Windows Server 2019

You'll able to install Windows Server 2019 latest Server OS virtually.

Rename host name to more user friendly than complex default name.

Server Manager is a management console in Windows Server that helps IT professionals provision and manage both local and remote Windows-based servers from their desktops, without requiring either physical access to servers, or the need to enable Remote Desktop protocol (rdP) connections to each server. We'll discuss its interface.

You'll install the Active Directory role through Server Manager (GUI)

After installed Active Directory role successfully, we also need to promote this server to create new Forest, Domain or add to existing Forest and Domain.

How to set static IP address manually on any system so that IP address doesn't get changed automatically.

Active Directory Users and Computers (ADUC) is a common tool used by administrators to carry out daily tasks and much more in Active Directory.

ADUC is a Microsoft Management Console (MMC) snap-in that enables administrators to manage Active Directory objects, including users, computers, groups, organizational units (OUs), and attributes.

The Active Directory Administrative Center (ADAC) in Windows Server includes enhanced management experience features. These features ease the administrative burden for managing Active Directory Domain Services (AD DS).

You'll learn how to create a new user account and also learn what is service account and the use of AD Groups.

How to check whether your computer is part of a domain or not and learn the steps on how to join a computer in Domain

Introduction about Computer Account in Domain.
A computer account in Active Directory is very similar to a user account.
Also, you'll learn how to fix Error: “The trust relationship between this workstation and the primary domain failed.”

By default, In Active Directory Domain allows authenticated users to join 10 machine accounts to the domain.

You may also check and change the settings as per the business requirements.

While working in IT support many times you'll get the issue that the user is unable to log in or access a network-based application due to the Account is disable or the password has been expired.
I'll show you how quickly you may get all these details through two-liner PowerShell Commands.

What are the settings option available related to Recycle Bin on Windows systems?

Free unused disk space.

How to view and delete the Recycle Bin data of other user profiles on the client systems or servers, where multiple users or admins are working.

The Teams Status feature is a useful tool for keeping your colleagues informed about your availability. Overall, the Teams Status feature allows you to communicate your availability in real-time, so your colleagues can reach out to you at the appropriate time.

But there are many cases where you need to be away from the system for a long period but you don't want to show away on Teams status in that case you can apply this solution (PowerShell + Task Scheduler).